Terms of service

Terms of Service

Last updated: [Date]

Welcome to Luxen Art Gallery. By accessing or purchasing from our website www.luxenartgallery.in, you agree to the following Terms of Service. Please read them carefully before using our site or making a purchase.

1. General

  • This website is operated by Ishan Bora.

  • Throughout the site, the terms “we”, “us” and “our” refer to Luxen Art Gallery.

  • We reserve the right to update, change, or replace any part of these Terms by posting updates on our website.

2. Products & Services

  • We specialize in posters, wall art, and custom artwork.

  • All products are made-to-order and may have slight variations in color due to screen differences.

3. Pricing & Payment

  • All prices are listed in INR (₹39) unless stated otherwise.

  • We accept payments through [Payment Gateways like Razorpay, Paytm, UPI, COD if enabled].

  • We reserve the right to change prices at any time without prior notice.

4. Shipping & Delivery

  • Orders are processed within [2-4 business days].

  • Delivery times vary depending on location but typically take [10-12days].

  • Once the order is confirmed customer have to pay ₹60 as a security charge before dispatching the product.

  • We are not responsible for delays caused by courier services, incorrect addresses, or force majeure events.

5. Returns, Refunds & Cancellations

  • Since our products are custom-made art and posters, returns are only accepted in case of damaged or defective items.

  • Customers must notify us within [3 days] of receiving a damaged item with photo proof.

  • Refunds (if applicable) will be processed back to the original payment method.

  • The refundable amount is 70%of the order price.

8. Contact Information

For questions about these Terms of Service, please contact us at:
📧 luxenartgallery@gmail.com